You have two options for removing your data from Lights: deleting specific data while keeping your account, or permanently deleting your entire account.
Option 1: Delete your data, keep your account
You can permanently delete your bookmarks and journal entries (including any video recordings) at any time, without deleting your account, directly within the app:
- Open Lights and go to Settings
- Under “Account,” tap “Clear All Data”
- Confirm the action when prompted
This immediately and permanently deletes your bookmarks and journal entries from our servers. Your account, email, and login remain active and unaffected.
Option 2: Delete your entire account
You can delete your entire account directly within the app. This permanently deletes your login, profile, bookmarks, journal entries and video recordings:
- Open Lights and go to Settings
- Tap “Delete Account”
- Confirm both prompts
The deletion takes effect right away and you will be signed out. A Lifetime Premium purchase is not refunded and cannot be moved to another account.
If you can’t use the app
If you no longer have the app or can’t sign in, you can ask us to delete your account by email. Send a message to the address below from the email address associated with your account, with the subject line “Account Deletion Request.” Please include:
- The email address associated with your Lights account
- A confirmation that you want your account and all associated data permanently deleted
What gets deleted
When your account is deleted, the following data is permanently removed and cannot be recovered:
- Your account (email, name, login credentials)
- All journal entries, including any video recordings
- All bookmarks and highlights
- Your trial and premium purchase status records
What may be retained
We may retain limited transaction records related to any completed payment (such as amount and date) as required for tax, accounting, and legal compliance purposes, even after account deletion. This data is not used for any other purpose and is not linked to your deleted account profile.
Processing time
Deleting your account in the app takes effect immediately. Requests sent by email are typically processed within 7 business days, and you will receive a confirmation email once your account and data have been permanently deleted.
Questions?
If you have any questions about this process, contact us at officiallightsapp@gmail.com.